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General number
057 35 35 35
Visting hours
3 p.m.-7.30 p.m.
General number
057 35 35 35
Visting hours
3 p.m.-7.30 p.m.
The doctor’s contract status: Health insurance funds agree on consultation fees with doctors. You can find our doctors’ contract status on the doctors’ page.
These doctors adhere to the official rates set by the RIZIV and are not permitted to charge any additional fees. An exception to this rule is made only in the case of admission to a single room.
These doctors do not accept the agreement with the health insurance funds and are free to set their own fees.
These doctors have an agreement with the health insurance funds, but they only adhere to the official rate at certain times or in certain places. At other times or in other places, they may charge a surcharge on top of the official rate.
Within our hospital, the General Regulations stipulate that the RIZIV rates must always be followed for hospitalised patients,, with the exception of a single room, where a maximum supplement of 150 per cent may be charged. All doctors are therefore treated equally when it comes to hospitalised patients at our hospital. The difference lies in outpatient care, where non-contracted doctors are free to set their own fees.
We aim to provide a clear picture of the costs of your hospital stay in advance. Would you like to get an idea in advance of what your hospital stay will cost? You can use the price simulator to view the different rates for a number of common procedures. These are guide prices only, which may be affected by an extended stay, complications, etc. (this estimate is based on invoices from the past year). The estimated amounts are the amounts payable by the patient (the personal contribution after any reimbursement from the health insurance fund).
If you have any questions, please contact the billing department.
Tel. 057 35 65 36
Email: facturatie@yperman.net
If something is not clear on the invoice, if you are looking for a copy or a price estimate, if you would prefer to pay in instalments: patients could already find the answers over the phone and via the website, but now there is a physical location too, in the small room to the left of the reception desk. This way, we can offer the best possible help for people who might not be as digitally confident or those who would prefer to speak to someone in person.
Opening hours:
Monday to Friday:
8.30 a.m. - 12 p.m. and 1 p.m. - 4 p.m.
Closed on public holidays and bridge days.
There is no need to make an appointment.
You will receive your hospital invoice within 6 weeks of the end of the month in which you were discharged. This invoice is called a ‘patient invoice’ and is drawn up in accordance with a statutory system.
The invoice shows not only your own share of the costs, but also the portion covered by your health insurance fund (assuming your membership is in order). The amount that your health insurance fund pays for your treatment is shown for information purposes only. Settlement of this amount is handled directly with your health insurance fund. If your health insurance cover is not up to date, you will have to pay the full amount yourself.
You must pay the invoice within the timeframe specified in the payment terms using the bank transfer form sent to you.
Don’t forget that you can often receive additional reimbursements through your hospitalisation insurance and/or your health insurance fund’s supplementary cover. With some hospitalisation insurance policies, the patient’s invoice is settled directly with the insurance company.
Please bear in mind, however, that neither hospitalisation insurance nor occupational accident insurance covers all costs. Please check with the billing department and/or your insurance company for further details.
Under the Belgian health insurance system, the hospital is entitled to request an advance payment. These advance payments are set by law.
An advance payment may be requested if the patient cannot provide a guarantee of payment (health insurance fund, European Health Insurance Card, OCMW guarantee statement, etc.), if the procedure is not eligible for reimbursement (whether cosmetic or not) and a price has been agreed in advance, or if invoices from a previous admission have not yet been settled. The amount of the deposit also depends on your choice of room. Payment of the deposit is preferably made by Bancontact at the time of your registration with the admissions department. The deposit paid will be deducted from your final invoice.
The daily hospital care cost is a flat-rate amount that covers part of the costs of your stay and care in hospital. The health insurance fund pays the majority of this daily hospital care cost, but the law stipulates that the patient must pay a statutory personal contribution, regardless of their choice of room. This personal contribution varies depending on the length of your stay and your status as an insured person (entitled to increased reimbursement, unemployed, with or without dependants, etc.).
Medicines, doctors’ fees and personal expenses such as drinks, telephone calls, etc. are not included in this and are charged separately.
Room surcharge
If you opted for a single room on admission, a daily room surcharge will be applied. No room surcharge is applied for a twin room.
Special rates apply to paediatrics and maternity wards.
The single room supplement does not apply if you are required to stay in a single room for health reasons (e.g. if you have been admitted to intensive care or A&E, or if you have been hospitalised in a single room due to the unavailability of double rooms, etc.)
By law, a fixed-rate contribution is charged to the patient each day as a share of the cost of reimbursable medicines, regardless of whether you are actually prescribed them. The remainder of the cost is covered by the health insurance fund.
These products are paid for partly or in full by the patient.
If you have an agreement with your health insurance fund’s medical adviser regarding certain medicines you take at home, please bring this certificate with you upon admission. This will ensure you remain entitled to reimbursement for those medicines during your stay.
Products from the hospital pharmacy that are not medicines also fall under this category. For hygiene reasons, such products are usually not reusable. You pay for them, but you may take them home with you (such as lip balm, shampoo, anti-phlebitis stockings, a walking sole for a plaster cast, and so on).
A limited number of implants are fully covered by health insurance. For most implants and prostheses, health insurance provides partial reimbursement. You pay a co-payment for the materials supplied. However, some implants and/or prostheses are entirely at the patient’s expense.
Non-implantable medical devices include endoscopy and viscerosynthesis materials. These materials are used, amongst other things, in endoscopic surgery and as specific suture materials. Health insurance does not always cover the cost of these items.
These items are listed on the hospital bill as ‘reimbursable products’ and ‘non-reimbursable products’.
Furthermore, the hospital is entitled to apply a supply margin, set by law at 10 per cent, with a maximum of €148.74.
For clinical biology (laboratory tests), medical imaging (radiology), specific technical services and the medical on-call service, you pay a fixed amount per hospital admission, even if these services do not apply to you.
Fees are the charges that doctors, dentists, physiotherapists, midwives, speech and language therapists and so on charge for their services. For most services, there is a contract rate (= the rate agreed between doctors and health insurance funds).
These fees may be covered in full, in part, or not at all by your health insurance fund. The reimbursement depends on the nature of the service.
If you choose to stay in a single room at your own request, specialist doctors (whether contracted or non-contracted)* may charge an additional fee (up to 150%). This is sometimes, but certainly not always, reimbursed by your health insurance fund or private hospitalisation insurance. Check this in advance with your doctor, health insurance fund and insurer.
You can check whether a doctor is fully, partially or not covered by the national health scheme* on the doctors’ pages.
In the case of an outpatient invoice, a non-contracted doctor may charge a rate different from that agreed in advance with the RIZIV.
This is not permitted for hospitalisation invoices. Supplements may only be charged if you opt for a single room, regardless of whether your doctor is contracted or non-contracted.*
*Contracted or affiliated doctors are those who have signed the health insurance funds–doctors’ agreement and who are therefore required to adhere to the rates set by the RIZIV. Deviations from these rates are permitted only in the case of admission to a single room. Non-contracted or non-affiliated doctors are those who have not signed this agreement and are therefore free to set their own fees. Within our hospital, the General Regulations stipulate that RIZIV rates must always be followed for hospitalised patients, with the exception of a single room, where a maximum supplement of 150 per cent may be charged. All doctors are therefore treated equally when it comes to hospitalised patients in our hospital. The difference lies in outpatient care, where non-contracted doctors are free to set their own fees.
Under this heading, you will find supplies such as blood, blood plasma, plaster casts and similar items. Some items are fully covered by the health insurance fund, whilst others are covered either partially or in full by the patient.
This section covers costs relating to emergency and non-emergency transport.
These are costs for which no reimbursement is provided by the health insurance fund (such as hairdressing, chiropody, telephone charges, etc.).
See a list of common miscellaneous costs here.
In principle, VAT does not apply to medical procedures carried out for therapeutic purposes. The hospital may, however, be required to charge VAT on other services (see Circular 2021/C/114).
If you have any questions about this, please contact the invoicing department (Tel. 057 35 65 36 – facturatie@yperman.net).
