Questions about your invoice

• Do you have questions about your invoice?

• Do you want an installment plan?

• Did you make a double payment?

• Do you, as a foreigner, want a signed invoice?

• You didn't use or used a wrong notice with your payment?

• Sustainable and digital delivery of your invoice

Do you have questions about your invoice?

Mail your question to facturatie@yperman.net. Be sure to mention your name and invoice number.

The billing department can also be reached by phone at 057 35 65 36 (Monday to Friday from 9 a.m. to 4 p.m.).

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Do you want an installment plan?

Send an e-mail to facturatie@yperman.net. Be sure to include your name and invoice number.

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Did you make a double payment?

It is not necessary to report this. The amount will be refunded within a month.

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Do you, as a foreigner, want a signed invoice?

Send an e-mail to facturatie@yperman.net. Be sure to include your name and invoice number.

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You didn't use or used a wrong notice with your payment?

Send an e-mail to facturatie@yperman.net. Be sure to include your name and invoice number.

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Sustainable and digital delivery of your invoice

Did you know that...

• you will receive your hospital invoice by email (from facturatie@yperman.net) if the hospital has your email address? If you would like to receive the invoice by email, please send an email to facturatie@yperman.net.
• you can now consult your hospital invoice via Mynexuzhealth? All invoices relating to care from January 2026 onwards will be stored here for you. They will be available here from March/April 2026.
• you can receive your hospital bill directly via Doccle if you have a Doccle account and have added Mynexuzhealth hospitals? (Bills will no longer be delivered via POM.)

This way, we ensure that your bill reaches you in a sustainable and secure manner.

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