Day of your admission

• Sign in at the self-service kiosks
• What should you bring to the hospital?
• Rooming-in

Sign in at the self-service kiosks

Our admissions staff will go over the arrangements with you and provide you with the information you need. If you notice any errors when registering at the kiosk, our admissions staff will correct them with you.

The admissions staff will allocate you a room that, as far as possible, corresponds to the room of your choice. The treatment and care are the same in all rooms.

You confirm your choice of room by signing

• an admission statement
• a commitment with regard to the invoicing conditions, payment terms and payment

Identification bracelets are also provided. You have to put it on your wrist(s). These bands ensure that we can always identify you during your stay in hospital. Check that the information on your identification bracelet is correct and report it immediately if it is not. Be sure to wear your identification bracelets until you actually leave the hospital!

Opening hours

• Our registration kiosks are always open.
• Our admission department (check-in) is staffed continuously from 6:30 to 18:00h, Monday to Friday. At weekends or after 18:00h, patients who need to be admitted can go to the reception desk.
• The reception desk is open on:
  - weekdays & Saturdays: 7 a.m. to 8 p.m.
  - Sundays & public holidays: 11.30 a.m. to 8 p.m.
• Experiencing problems? Call 057 35 35 35 and press option 1.

What should you bring to the hospital?

When you register for an admission, it is always a good idea to bring the necessary administrative information and personal items.

Depending on the type of admission, you should bring different items:

• In case of ordinary hospitalisation
• In the event of an accident at work
• As a foreign patient
• In case of emergency admission
• When admitted to the maternity ward

In case of ordinary hospitalisation

Administrative

• Identity card
• Phone number and address of a contact
• If you have hospital insurance, contact your insurance company before your admission. Bring your documents and/or insurance card with you on the day of admission. This allows us to invoice your personal share directly to certain insurance companies.

Medical

• Name, address and referral letter of the GP
• Blood group card and/or vaccination card, allergy card
• Medical documents (medical reports, x-rays, lab results...) relating to your present and past health
• Medicines you take (or a medication list)
• Certificates for reimbursement of certain medications, issued by the consulting physician of the health insurance fund

Personal (in case of day admission)

• Toiletries to freshen up
• Reading material, stationery, toys (paediatrics admission)...
• No valuables
• Personal (in case of multi-day admission)
• Toiletries (toothbrush, toothpaste, towels, flannels, soap, comb, 1 large bath towel...)
• For gentlemen: shaving gear
• Nightwear and underwear
• Bathrobe, closed slippers
• Reading material, stationery, toys (when admitted to paediatrics)...
• Special stockings for the prevention of embolism or thrombosis
• No valuables

In the event of an accident at work

The following documents and information are required for proper administrative processing:

• Name, address and telephone number of the employer
• Name and address of the employer's insurer
• Policy number of the employer's insurance
• Date of the accident

In case of incapacity for work, you must immediately inform your health insurance fund. Have your doctor fill out the appropriate form (‘Certificate of Incapacity for Work’) and send it to your health insurance fund within 48 hours. Also inform your insurance company in case it pays for the hospital costs.

As a foreign patient

Foreign EU patients must have a European Insurance Card (valid for urgent care during a temporary stay in Belgium) or an E112 form (necessary for a planned admission).

For foreign EU patients who do not have a valid European Insurance Card and for foreign non-EU patients, an advance payment of €500 per patient is requested upon admission.

In case of emergency admission

In an emergency, there is usually not much time to prepare for the admission. In that case, it is sufficient to have the mentioned items (see normal hospitalisation) delivered as soon as possible through a family member or confidant.

When admitted to the maternity ward

In addition to the formalities for an ordinary hospital admission, you also bring along:

marriage booklet or recognition form

maternity booklet or gynaecologist's referral

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Rooming-in

On each ward, in agreement with the treating doctor, you can stay overnight as a family member or confidant. When admitted to paediatrics, this is always possible.

Prices

Additional information when admitted to paediatrics

As a parent, you can ask to stay overnight with your child while he or she is in hospital.

Rooming-in Private

• You will have an individual room for your child and yourself.
• Hotel fees are charged for staying as a parent. This includes accommodation and meals.
• All doctors involved in the child's admission may request fee supplements up to a maximum of 150%.

Rooming-in Standard

• You do not get an individual room for your child and yourself. A sleeping place is provided for the parent close to the child.
• Hotel fees are charged for the stay of the parent. This includes accommodation and meals.
• No fee supplements are charged for the doctors.

Rooming-in Basis

• You do not get an individual room for your child and yourself. A sleeping place is provided for the parent close to the child.
• Meals are not included.
• No fee supplements are charged for the doctors.

Questions about rooming-in?

Send an email to opname@yperman.net.

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